We are experts in reactivating your dormant players
1

SEGMENTATION

2

EXECUTION

3

RESULTS

The biggest issue for iGaming companies is to keep their customers active. In this industry, a churn rate up to 80% of the total database is common.

Traditional CRM work can assist in controlling churn figures, but to reactivate a customer after 3+ months via SMS or email is proven to be a tough challenge.

Our sales technology offers a competitive Reactivation rate by one to one phone conversation. We Reactivate your players with a personalized touch while increasing your brand loyalty.

1

SEGMENTATION

Choose the dormant players you would like
to see active again. We bring back players
that have been inactive for up to 4 years.

2

EXECUTION

We reactivate your players with a
personalized phone call, find out why they
left, inform about improvements & updates
and discover their preferences.

3

RESULTS

Receive real-time results and gain valuable
insights of your players while increasing your
revenue and brand loyalty.

 
The results you can expect from our campaigns
FEEDBACK IS CASHBACK

Our aim is to provide our clients with the most helpful information to maximize their future marketing acquisitions. Discover valuable feedback on your customers' personal preferences.

 

Our sales/support agents are skilled at listening, understanding and help identify your customers preferences while building a stronger customer relationship. All of our sales agents are certified by Responsible Gaming.

We guarantee full GDPR compliance with your customer's information. Our technical SFTP server setup is secure and confidential.
Coverage

We cover your markets with native speakers.

We cover all Scandinavian speaking markets; Swedish, Norwegian, Finnish. As well as English, German, Japanese and Spanish speaking markets.

Missing your market?
We are able to extend our coverage!
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VISIT US

Carrer de València 83,

Entresuelo-1
08029 Barcelona
Spain

PHONE

Phone: +34 676 88 79 18

E-MAIL

Careers

jobs@reactivationgroup.com


General information

info@reactivationgroup.com

© 2018 by Reactivation Group.