40% Reactivation Rate
The biggest issue for iGaming companies is to keep their customers active. In this industry, a churn rate up to 80% of the total database is common.
Traditional CRM work can assist in controlling churn figures, but to reactivate a customer after 3+ months via SMS or email is proven to be a tough challenge.
Our sales technology offers a competitive Reactivation rate by one to one phone conversation. We Reactivate your players with a personalized touch while increasing your brand loyalty.
Choose the dormant players you would like
to see active again. We bring back players
that have been inactive for up to 4 years.
We reactivate your players with a
personalized phone call, find out why they
left, inform about improvements & updates
and discover their preferences.
Receive real-time results and gain valuable
insights of your players while increasing your
revenue and brand loyalty.
FEEDBACK IS CASHBACK
Our aim is to provide our clients with the most helpful information to maximize their future marketing acquisitions. Discover valuable feedback on your customers' personal preferences.
Our sales/support agents are skilled at listening, understanding and help identify your customers preferences while building a stronger customer relationship. All of our sales agents are certified by Responsible Gaming.